Privacy Policy – Deloro
The short version
This privacy policy explains how deloro-fr.fr ("we", "us", "our") collects, uses and protects your personal information when you visit this independent review and information portal about Deloro. We are not the operator of the casino itself – this policy covers only what happens on our site. If you register with the operator and play, their own privacy policy applies to that activity.
We collect minimal data: technical information your browser sends automatically (IP address, device type, pages visited) and anything you choose to send us through our contact form. We use this information to run the site, understand how visitors use it, and respond to enquiries. We do not sell your data to anyone. You have rights under UK data protection law to access, correct, delete or restrict how we use your information, and we explain below how to exercise them.
Data you hand over and data we observe
Two categories reach us. Information you provide directly includes your email address and any message you send via our contact form at [email protected], plus your name if you choose to give it. Information we collect automatically covers technical data your browser transmits when you load a page: your IP address, browser type and version, operating system, referring URL, pages viewed, time spent on each, and the date and time of your visit. This is logged by our hosting provider and analytics tools.
We use cookies and similar technologies. Our cookie policy, published separately on this site, describes which cookies are set, what they do, and how to control them. In short: some are strictly necessary for the site to work, and others help us measure traffic and improve content. You can disable non-essential cookies through your browser settings without breaking the site.
Processors and transfers
We work with third-party services to operate this portal. Our hosting provider stores the site's files and server logs. We use an analytics platform (which may be Google Analytics or a similar service) to understand visitor behaviour – that processor receives anonymised or pseudonymised data. If you contact us, your message is handled by our email provider. Each of these organisations processes personal data on our behalf, under contracts that require them to protect it and use it only for the purposes we specify.
Some of these processors may be located outside the United Kingdom. Where a transfer occurs to a country without an adequacy decision from the UK Government, we rely on standard contractual clauses or other appropriate safeguards recognised under UK data protection law. You can request details of the safeguards in place by writing to [email protected].
We share personal information only when necessary to operate the site or when required by law. We do not sell, rent or trade your data to third parties for their own marketing. If you ask a question about your account with the operator, we will direct you to their support channels – we have no access to player accounts and cannot pass on such enquiries ourselves.
Exercising your rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have several rights over your personal information:
- Access: you can ask for a copy of the personal data we hold about you.
- Rectification: if information we hold is inaccurate or incomplete, you can ask us to correct it.
- Erasure: you can request that we delete your data in certain circumstances.
- Restriction: you can ask us to limit how we use your information while a dispute is resolved.
- Portability: where technically feasible, you can request your data in a structured, machine-readable format.
- Objection: you can object to processing based on legitimate interests, and you can always opt out of direct marketing (though we do not send marketing emails).
- Withdraw consent: where we rely on your consent (for example, for non-essential cookies), you can withdraw it at any time.
To exercise any of these rights, contact us at [email protected]. We will respond within one month. If your request is complex or we receive several at once, we may extend this by a further two months – we will let you know if that happens and explain why. We do not charge a fee unless your request is manifestly unfounded or excessive.
You also have the right to lodge a complaint with the supervisory authority. In the United Kingdom, this is the Information Commissioner's Office (ICO). You can reach them at ico.org.uk or by post at Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. The ICO's helpline is 0303 123 1113.
Retention
We keep personal data only as long as necessary for the purposes we collected it. Server logs and analytics data are typically retained for 12 to 24 months, then deleted or anonymised. If you contact us by email, we keep your message and our reply for up to three years in case you write again about the same matter, then delete it unless we are required by law to keep it longer (for example, for accounting or legal-defence purposes). You can ask us to delete your data sooner by writing to [email protected] – we will do so unless we have a legal obligation to retain it.
Under-18s and protecting minors
This site is intended for adults aged 18 and over (18+). We do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and believe your child has provided us with personal data, contact us at [email protected] and we will delete it promptly. Gambling is restricted to adults, and we encourage families to use parental-control software such as Net Nanny or Qustodio to prevent minors from accessing gambling-related content on shared devices.
Data controller and lawful basis
The data controller for this site is the operator of deloro-fr.fr. You can reach us at [email protected]. We process your personal data on the following lawful bases under UK GDPR: legitimate interests (to operate the site, understand how it is used, prevent abuse); consent (for non-essential cookies and analytics, where consent is required); and legal obligation (where we must comply with a law, regulation or court order). Where we rely on legitimate interests, we have balanced our need to process the data against your rights and freedoms, and we believe the processing is fair and proportionate.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in how we operate the site, new legal requirements, or improvements to our privacy practices. When we make material changes, we will update the date below and, where appropriate, notify you by email if we hold your address or by a notice on the site. Check back periodically to stay informed. Continued use of the site after changes take effect means you accept the revised policy.
Last updated: 23 October 2026
For questions about this privacy policy or how we handle your data, write to [email protected]. We aim to respond within 48 hours.
This content is provided for information and marketing purposes. We are not a gambling operator, bookmaker or organiser of betting or gaming activity. This site is restricted to visitors aged 18 and over (18+). Free, confidential support with gambling is available at BeGambleAware.org.
Game Providers
